FAQ
Frequently Asked Questions
Have Questions? We Have Answers!
Find answers to Frequently Asked Questions regarding our floral offering, areas of delivery, payment methods, and much more.
Q| Where is Botanical by Jessica located?
A| We are located in Ridgefield, CT, 06877, USA
Q| What is Botanicals by Jessica's phone number?
A|Contact us at ☎ shop phone
Q| How do I contact you via email?
A| You may contact us via email by clicking here Email Us.
Q| What hours are you open?
A| Our hours are Monday -Friday 9:00 am- 5:00 pm and Saturday 10:00 am - 5:00 pm EST
Q| Are you open on Holidays?
A| We are always open on Mother's Day & Valentine's Day!
Q| What payment options do you offer at checkout?
A| We offer all major credit card payment options, Visa, MasterCard, Discover, and Amex at checkout on our website and in-store.
Q| What is a Designer's Choice floral arrangement?
A| A Designer's Choice arrangement is when the floral designer hand selects the color scheme, the floral varieties, the style, and the container based on your price point, seasonality, the topic of your card message or what you may have discussed when placing your order over the phone.
Jessica is well known locally for her "Lush Garden" Designer's Choice arrangements and providing the best value possible when entrusted with this freedom.
Q| Will my flower arrangement look exactly like the product picture?
A| Because of the nature, seasonality, and regional availability of flowers it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations. In single-variety arrangements, the variety will take precedence
Q| What areas do you deliver flowers to?
A| We deliver flowers to Ridgefield, Redding, Wilton, Weston, Danbury, CT and South Salem, North Salem, NY.
Q| Do you deliver flowers to funeral homes, if so what information is needed?
A| When placing your flower order for a Funeral Service please provide us with the name of the deceased, the name of the funeral home, and the date & time of viewing if known. It is our policy to call and confirm with the receiving funeral home when your delivery is required to arrive by.
Order Sympathy and Funeral Flowers.
Q| Do You deliver flowers to hospitals, if so what information is needed?
A| When placing your flower order for a patient at a hospital, please provide us with the name of the patient and room number. Also please be sure the patient is not being released and can receive flowers.
Send Flowers to a Hospital.
Q| What if I want to cancel my order?
A| Please call us to cancel orders at ☎ shop phone
Q| Is the information I provide during checkout kept private and secure?
A| Yes, Botanicals by Jessica is fully secure and SSL Certified (Secure Socket Layer). Please shop on our floral website with confidence.
Q| Where can I see your Customer Service Policy?
A| You may read our Customer service policy by clicking View Customer Service Policy.
Q| I'm Ready to shop for flowers which page do you recommend I start at?
A| Yay! You may begin shopping for flowers by clicking on this page Shop Flowers Now.
Still, have questions? Feel free to contact us by phone or email us by clicking Contact Us.